APPOINTMENT SCHEDULING

Program Directors can create appointment scheduling calendars for donation centers, public and private mobile drives. And they can easily view appointment-capacity at each by date, time, and donation type. Donors have access to a self-scheduling portal and the ability to search for convenient donation locations by distance, area of town, and fixed sites and/or mobile drives. SoftRecruit™ automatically sends appointment confirmation emails and reminder texts, too.

MOBILE DRIVE MANAGEMENT

Recruitment Managers have complete control over mobile drive operations. They also have the ability to easily measure blood drive, hosting organization, and overall program performance. You can schedule blood drives, manage the drive calendar, order marketing materials, print drive sheets, schedule tasks, and set callbacks. You can also create recruitment lists for email, text and calling campaigns based on donor eligibility, blood type, last donation date, hosting organization, most recent donation location, or every possible combination.

DONOR CONTACT MANAGEMENT

Marketing Managers can create sophisticated queries that provide unparalleled access to donor information. The robust functionality is easy to use and contains several impressive features, like quickly converting queries to campaigns; automating eligibility reminders and post-donation “thank you” communication ; and creating dynamic target lists for critical pleas. Program Directors can use the functionality to develop and execute multi-tiered, short, and long-term recruitment initiatives.

DONOR PORTAL

The Donor Portal is a website where donors can view their unique donation history, track their screening and post-donation results, including blood type, blood pressure, pulse, and cholesterol. Donors can also check specific donation-type eligibility dates, schedule a donation appointment and access the rewards store to redeem points.

PRODUCTIVITY TOOLS

SoftRecruit™ offers an array of integrated productivity tools for directors, managers, and frontline staff that help manage donors, drive coordinators, and hosting organizations. You can send emails and text messages, record contact notes and call comments, schedule and manage tasks, and much more. An additional benefit of SoftRecruit™ is all communication and completed tasks are automatically archived in the contact history.

BUSINESS-INTELLIGENCE REPORTING

With SoftRecruit™, reporting is unlimited; custom reports can be created to track the KPI’s that matter most to you and your program.