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SUPPORT (THE X FACTOR)

The Support You Deserve But Never Get.

Are you tired of dealing with vendors who act like they don't care or don't have the time to address your issues? We are too! 448 is committed to providing you service and support you can count on. Don't take our word for it, we invite you to speak to our customers and hear first-hand.

Hover For More Info.

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448 will be with you every step of the way to help you configure SoftRecruit for your Donor Center. We'll create a project plan and implementation schedule that works best for you. Once SoftRecruit has been configured, we will train your staff (recruiters, managers, marketing, IT), and get everyone up to speed. Additional training is available on an as-needed basis for new hires or even refresher courses. 

Configuration & Training.

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448 will also provide consulting services, such as best practices on setting up Site & Drive Profiles, Email Marketing and Deliverability, List Creation, Tele-Recruitment, Task Management, Reporting, and Creating Workflows.  We can provide practical advice based on our recruitment experience and knowledge of SoftRecruit that goes well beyond what would be considered training. 

Consulting Services.

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Support will always be right at your fingertips, you can reach us by phone, email, chat, and even text. Our typical support hours are Monday-Friday 8 AM - 5 PM CST, however, you will always have after-hours support contacts for emergencies.

Phone, Chat & Email Support.

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448 will assign your account direct support and customer service contacts in addition to our general support queue. These contacts are here to support you and your team whenever you need help. We will provide you personalized service from people you will get to know on a first-name basis.

Dedicated Support Contacts.

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448 Recruitment and our support of your Program and SoftRecruit is unique in that we also use SoftRecruit daily to run our business, we recruit blood donors daily, and we are staffed by professionals who have years of experience recruiting blood donors. We are familiar with the problems and challenges that Bood Centers face. We are more than a vendor to our clients, we are a partner they can call on for advice and help whenever they need it. 

Blood Donor Recruitment Professionals.